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Archive for the ‘Information on Twitter’ Category

Ten Tigerfish top tips for social media (part 2)

Thursday, September 29th, 2011

(The first five tips are at this blog post: Ten Tigerfish top tips for social media (part 1))

Tip 6 – Create a Facebook business ‘page’

By accessing the ‘create a page’ link at the bottom of your Facebook profile page.

Don’t forget with social media, it’s not enough just to have it - tell people you have it too. Use profiles on business cards, website, letterheads, email signatures etc.

Tip 7 – Tweetdeck

I found this transformed my Twitter experience. Information comes directly to you, and you can post messages and monitor your other social media platforms too.

Tip 8 – Secure your social media name

Even if you choose not to use social media, secure your name on the main ones anyway. It’s like a URL. Once it’s been taken, that’s it.

I recommend at least securing LinkedIn, Facebook, Twitter, YouTube, Flickr.

Check out www.namechk.com

Tip 9 – URL shortening with http://bitly.com

A fabulously useful tool to not only shorten unwieldy URLs but also (if you register) will give you analytics on how many times the link has been used.

And finally:

Tigerfish Tip 10 – Sign up for Google Alerts

You might choose not to engage with social media, but DO monitor what’s being said about your company online. Or your competition. Or industry sector. Easy to do, visit www.google.co.uk/alerts

Social media is a great way to learn, share, engage with your stakeholders.

What a resource – enjoy it!

Follow @amandatigerfish on Twitter and ‘like’  http://www.facebook.com/TigerfishPR

Confused by @ # RT and DM?

Monday, January 31st, 2011

I really enjoy being on Twitter.

With it, I’ve developed my network, discovered some great people – locally and further afield, broadened my early warning system for news, built my reputation, sought advice, offered advice, found new routes to market, increased communication and improved my Google ranking. It’s perfect for creating connections and conversation.

So what’s not to like?

Well, clearly it’s not for everyone, and, used incorrectly, there can be some issues regarding tone, strategy and authenticity. But that aside, if you’re thinking of trying it out, here’s a quick translation of some twitter-specific abbreviations.

@

This is used to send someone a message. Use @their twitter ID ie. @amandatigerfish.

Use it to directly engage with someone, or to reply to a tweet. Remember, everyone can see it – it is a public tweet accessible to all.

To reply using twitter.com, hover over a tweet, and click on the ‘reply’ link which magically appears.

You can see which messages have been sent to you, by clicking on the @mentions tab on twitter.com (or on the @ button on other client software, like Tweetdeck)

RT

This means re-tweet. If you see a tweet that you think would be of interest to your followers, you can share it with them by ‘retweeting’ ie. send it out to them.

Retweeting adds value for your followers & builds up rapport with the person who created the initial link. I usually like to say why I’m sending something onwards, so my RT might look something like this:

‘I really agree -> RT @amandatigerfish new blog post on choosing a PR agency bit.ly/fRqBfX

On twitter.com, hover your cursor over the tweet you want to share, then the RT button will appear. Remember though, on twitter you can’t edit the tweet before sending, but you can do that on programmes like Tweetdeck.

This is important if you want to add a comment, or remove some words to make sure it sticks to 140 characters.

There’s also a clever little tab on twitter.com called ‘retweets’ which allows you to see:

•            What you have retweeted

•            What others in your timeline have retweeted

•            Which of your own tweets has been retweeted

It is very poor twitter etiquette to pass something off as your own so credit the person who flagged it up to you by RT=ing

DM

This is a direct message. Rather like an email, it cannot be seen everyone, just the person who has received it, and the person who sent it.

You cannot DM someone who isn’t following you.

I like to use DM’s to continue a conversation. Don’t forget that your followers might well only see one half of any dialogue (how irritating) or you might end up ’spamming’ them with general chit chat.

There are a number of ways you can create a DM.

•            Either log into twitter account and click on ‘messages’ at the very top of the page. This will show all the DM’s you’ve sent. Just type in another message here and send.

•            On Tweetdeck, hover over the profile photo and 4 quadrants will appear. The top right quartile creates a DM.

•            Just type in someone’s Twitter name, replacing the @ with a D

A word of caution though – whilst these DMs are private, I find (as my followers will vouch!) that it’s quite easy for DM’s to become ordinary tweets because you don’t press the right button. Make sure you don’t say anything too contentious.

#ff

Basically, a hash tag (#) makes things easier to search, and ff is short for Follow Friday. And Friday is traditionally the day when we highlight people we have found helpful/friendly/knowledgeable/good eggs and want to publicly acknowledge this.

However, I have come across a couple of truly inspired blogs explaining exactly how what #ff means and how to use it, so my recommendation is that you take a look at them. I’ve put a link to them here and here . (from John Walker and Rebecca Parker respectively – both social media stars).

So that’s about it on the deciphering front. If you want to know more about Twitter, or would like to attend my next workshop on ‘Twitter and PR – what you need to know’, click here.

Twitter – is it part of social Not-working?

Sunday, September 19th, 2010

I’ve been to a few business networking events this week, and it seems that in the circles I move in, Twitter is still somewhat of a mystery. As I enthuse about Twitter, I see the scepticism flash across people’s faces. I say – “oh and you can follow me on @amandatigerfish”, and they go “er, Twitter is not for us” or “it’s just pointless” or “I’ve not got time for all that lark”.

The truth is, they just don’t ‘get it’, and in honesty, neither did I until 6 months ago. But I’m so glad I started.  So here are some of my thoughts* on why Twitter is so great for business:

17 reasons to add Twitter to your busy day

  • It’s a fabulous way to engage with your stakeholders…
  • …and it is a great way for them to be able to engage with you
  • It can give a personality to your brand
  • You can quickly respond to current events
  • It is hugely powerful communication vehicle
  • It provides a direct line of communication to people you might never usually have access to
  • It has the potential to enable market penetration – for free – far more effectively than any other method
  • It perfectly complements other routes to market – blogs, LinkedIn, advertising, PR, virals, direct marketing etc
  • Direct messaging is as effective as an email – and for some people, more so
  • Twitter is a super community – to share ideas/gauge responses/undertake market research/ask for help
  • There are many knowledgeable people on Twitter offering excellent advice
  • It is one of the most immediate forms of information – local/national/international news or data-rich blogs
  • It drives traffic to websites
  • It brings information into your computer without you having to search for it
  • IT”s FREE (and this reason is courtesy of @DT100. You see, Twitter is brilliant for feedback too)
  • It let’s you get involved in topical conversations on a global or local level (thanks to @walkerstudios for this addition)
  • Collaborations between users can happen in real time – and hence the changes in this document.

So if you are using Twitter, let me know so I can follow you.  And if you’re not – what are you waiting for?