Many companies focus all their communications outwards – to customers and prospective customers. However, here at Tigerfish PR, we’re big believers in having a two-way dialogue with staff. Why? Because they are your brand advocates. The ones who are the ‘face of the business’ every-time they speak to customers. The ones who need to understand the challenges you face. The ones who need to know about business successes. The ones with the solutions very often!
Of course, we all hope crises will never happen, but it’s good to be prepared in case they do.
Employees provide customer service, use their ingenuity to design new products/services, make organisations work. And all employees should feel part of a team, and understand the vision of their company. Let Tigerfish PR help you communicate effectively with your team through:
Don’t leave it to chance or a passing comment.
We can help you regularly communicate with your customers through:.
“Tigerfish go above and beyond – both in delivering campaigns that have made an impact on our business and also in how they work with us. They are productive, proactive and always go the extra mile. Our relationship with Tigerfish has moved to a partnership beyond communications and PR. They have become part of our team who also think about our business, our product development etc. They are very proactive and take initiatives as though they work at Cargoguide. I never feel that Tigerfish isn’t aware of things happening at Cargoguide, even though they have other clients. If you're looking for an agency that works with you instead of for you then Tigerfish is the go-to because it is really a different type of experience.” It feels like we are truly working towards a common goal with Tigerfish and even though you assume other agencies would say that, it doesn’t always feel that way. It does with Tigerfish.
Amanda really cares about the quality of the end-product she produces and that level of personal service is vital in all businesses.
Because of her experience in the logistics industry and extensive media contacts, Amanda was able to raise our profile considerably and it made a real difference to the business.
Since we started working with Tigerfish, we have definitely received a lot more exposure in the press and the company’s profile has been raised considerably.
Tigerfish have really become part of our team. We use them as a sounding board, and are confident that they will create content, manage media relations and written customer engagement. They are doing a wonderful job in helping to improve our company image and brand awareness, driving traffic to our website and generating an increase volume of sales leads - frankly, they will just will make things happen, which leaves us to concentrate on providing the best service for our customers.